I actually also find canned customer service replies annoying. Case in point, this message does nothing to tell me if a human had actually read my message and had specific advice for me
Quoted AskCiti's tweet:@roytang Hi Roy, saw your tweet re: Citibank. For assistance with your Citi Philippines account, please visit https://askciti.us/2OlkvZT for contact options such as Live Chat and Citiphone. Thanks! ^Jovit
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